Profile- Customer Service
Experience-0 to 2 years
Location- New Delhi
Duration- Full time
The job involves assisting in circulation and subscription related functions for its magazines and directories.
- Running mailing campaigns
- Identifying and assessing customer's needs to achieve satisafction
- Selling and renewal of subscriptions
- Responding to queries on phone and email
- Addressing complaints.
- Ideal candidate should have excellent communication skills, ability to manage and maintain data files