AI and IoT for network intelligence and customer experience

-- Select No. of Delegates --
No Seat Available
1

The mission of the event is to examine how AI and IoT are transforming distribution utilities in the areas such as operational visibility, grid intelligence and customer experience. The event will bring together utility operators, regulators, technology leaders and finance partners to deliberate on the key opportunities and challenges associated with the implementation of AI- and IoT-based solutions.

Power distribution is undergoing rapid digital transformation, with utilities moving towards more connected, intelligent and data-driven operations.  As the discoms face increasing renewable energy integration, rising consumer expectations, and the need to improve operational performance, the convergence of AI, IoT and customer centric digital systems is gaining momentum. Utilities are increasingly shifting from fragmented digital initiatives to integrated operating models driven by real-time data and analytics.  AI-enabled distribution systems are also helping utilities transition from reactive operations to predictive and adaptive decision-making.

8:30 AM-9:40 AM
  • Welcome address by Power Line
9:45 AM-10:15 AM Topic awaited

  • Presentation by a representative from TekUncorked
10:15 AM-10:45 AM

Keynote Address on Policy and Sector Outlook

Questions/Topics:

  • What has been the progress under RDSS?
  • What are the challenges and opportunities in the large-scale roll out of smart meters?
  • What is the readiness of distribution utilities in implementing AI-based solutions? What is the future outlook?
  • Presentation/Remarks by Alok Kumar, Director General, All India Discoms Association…plus Q&A
10:45 AM-11:15 AM Special session with Saurabh Kumar, Energy Transition Enabler…plus Q&A
11:15 AM-11:45 AM Special Session: The Smart Grid Imperative

  • How is smart grid transforming the distribution utility operations?
  • How is smart grid transforming the distribution utility operations?
  • What is the outlook for distribution modernisation with the deployed of AI- and IoT-based solutions?
  • Presentation by Atul Bali, Executive Director, Powergrid and Director NSGM…plus Q&A
11:45 AM-12:10 PM Tea/Coffee Break and Networking
12:10 PM-12:40 PM Spotlight Presentation — TPDDL on LVIoT & GridIoT

Questions/Topics:

  • Presentation by Raj Kumar Rastogi, Chief – Operations and Safety, Tata Power Delhi Distribution…plus Q&A
12:40 PM-1:25 PM IoT, LT Visibility & Asset Intelligence

Questions/Topics:

  • How are utilities deploying IoT-based solutions and undertaking data-driven decision making for LT visibility and asset intelligence?
  • What are the key challenges in scaling IoT deployments? How can these be addressed?
  • What are the key learnings from pilot projects?

Panel discussion among (in alphabetical order):

  • Vinit Mishra, Partner, Technology Consulting, EY India
  • Kamalpreet Wadhawan, General Manager, PFC
  • S.L Karwadiya, Chief Engineer, MPPKVVCL
  • A representative from Intellismart
  • A representative from Schneider Electric
  • Plus Q&A
1:25 PM-2:15 PM Focus on Forecasting to Loss Reduction

Questions/Topics:

  • How is AI helping utilities improve load forecasting and reduce network losses?
  • How is maintenance strategy of utilities evolving with the deployment of AI-based solutions?
  • What is the outlook for AI adoption in the power distribution segment?

Panel discussion among (in alphabetical order):

  • Vikas Gaba, Partner, KPMG India
  • Anish Kalucha, CIO and Head of IT & Automation at Noida Power Company
  • Anurag Johri, Managing Director, Accenture
  • Kuldeep Sharma, Principal Advisor, Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
  • Sunil Kumar Singh, Head of Business (IASEA)Digital Solution, PTD, L&T
  • Manoj Kumar Srivastava, Director (Technical), DVVNL
  • Anil Bohara, Head (System Operation, SCADA and Distribution Automation Projects), BSES Rajdhani Power (being confirmed)
  • Plus Q&A
2:15 PM-3:00 PM Lunch
3:00 PM-3:50 PM Enhancing Customer Experience

Questions/Topics:

  • How are the consumer expectations evolving in the emerging power sector scenario?
  • How are utilities deploying AI and digital platforms to improve customer experience?
  • What are the issues pertaining to data usage and privacy? How can these be addressed?

Panel discussion among (in alphabetical order):

  • Alekhya Datta, Director – Electricity & Renewables Division (ERD), TERI
  • Gaurav Bhatiani, Senior Fellow, Ashoka Centre for a People-Centric Energy Transition, Ashoka University
  • Kiran Gupta, Chief – Customer Experience, Commercial, Govt. Affairs, EAC & Consumer Litigation, TPDDL
  • Padam Prakash, Executive Director, PwC
  • A representative from Bidgely
  • Representatives from a state discom and a regulator
  • Plus Q&A
3:50 PM-4:20 PM High-Tea and Networking Session

  • One-on-one discussion among delegates and technology provider
4:20 PM-4:30 PM Closing Remarks and Raffle Draw

  • In this segment, we will have a raffle draw for the day. Only delegates who are present at the time of announcement of results are eligible to receive the prize.

Confirmed Speakers so far (in alphabetic order)

  • Atul Bali, Executive Director, Powergrid and Director NSGM
  • Gaurav Bhatiani, Senior Fellow, Ashoka Centre for a People-Centric Energy Transition, Ashoka University
  • Alekhya Datta, Director – Electricity & Renewables Division (ERD), TERI
  • Vikas Gaba, Partner, KPMG India
  • Kiran Gupta, Chief – Customer Experience, Commercial, Govt. Affairs, EAC & Consumer Litigation, TPDDL
  • Anurag Johri, Managing Director, Resources CG, Accenture
  • Anish Kalucha, CIO and Head of IT & Automation, Noida Power Company
  • Suruchi Kulkarni, Head, Business Development – India, Bidgely
  • Alok Kumar, Director General, All India Discoms Association
  • Vinit Mishra, Partner, Technology Consulting, EY India
  • Abhijeet Ray, Executive Director, PwC
  • Raj Kumar Rastogi, Chief – Operations and Safety, Tata Power Delhi Distribution Limited
  • Kuldeep Sharma, Principal Advisor, Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
  • Sunil Kumar Singh, Head of Business (IASEA), Digital Solution, PTD, L&T
  • Manoj Kumar Srivastava, Director (Technical), DVVNL
  • Kamalpreet Wadhawan, Chief General Manager, PFC

The event is targeted at senior and mid-level officials from power distribution companies, policy-makers, regulators, power sector consultants, technology providers, and think tanks. The programme will be useful for those who are involved in operations, grid protection and safety, information technology, system integration, strategy, policy-making, research & development, etc.

By :

  • Le-Meridien
  • New Delhi

Event Schedule Details

  • July 8, 2026 (Wednesday)
    09:30 AM - 04:30 PM
Share This Event:
Add to Calendar
Select your currency
INR Indian rupee
USD United States (US) dollar